Privacy Policy

Last updated: March 27, 2026

Sterling Mind (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following types of information:

• Contact information — your name and email address, provided when you sign up for a free session, purchase a protocol, or submit a custom intake form.
• Intake responses — answers you provide on our intake questionnaire to help us understand your needs and build a personalized protocol.
• Payment information — processed securely by Stripe. We do not store your credit card number, CVV, or full card details on our servers. We receive only a confirmation of payment, your email, and the product purchased.
• Usage data — basic analytics such as pages visited and referral source, collected to improve the site experience.

2. How We Use Your Information

• To deliver purchased or free hypnotherapy audio sessions to you via email.
• To process payments and provide purchase confirmations.
• To create custom hypnotherapy protocols based on your intake responses.
• To communicate with you about your sessions, purchases, or account.
• To improve our website, content, and services.

3. Third-Party Services

We use the following third-party services to operate Sterling Mind:

• Stripe — for secure payment processing. Stripe's Privacy Policy
• Supabase — for secure data storage. Supabase's Privacy Policy
• Resend — for transactional email delivery. Resend's Privacy Policy
• Vercel — for website hosting. Vercel's Privacy Policy

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including delivering your sessions, processing transactions, and complying with legal obligations. You may request deletion of your data at any time by contacting us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at m.brown.pan@gmail.com.

6. Cookies

Sterling Mind uses only essential cookies required for the website to function properly. We do not use advertising or tracking cookies. Third-party services we integrate with may set their own cookies as described in their respective privacy policies.

7. Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS), secure third-party payment processing through Stripe, and restricted access to stored data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Sterling Mind is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of Sterling Mind after any changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at m.brown.pan@gmail.com.